Serious Stuff - Privacy Policy

Last Updated: 10th November 2024

At Cooked Gaskett ("we", "us", "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make purchases on our website Cooked Gaskett (the "Site").

By using our site, you agree to the collection and use of information in accordance with this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

  1. Information we Collect

We collect two types of information when you use our Site:

Personal Information:

Personal information is information that can be used to identify you as an individual. The types of personal information we may collect include:

  • Account Information: When you create an account with us, we may collect your name, email address, phone number, and billing/shipping address.

  • Payment Information: For processing orders, we may collect payment details, including credit card information, billing address, and other necessary payment-related data.

  • Order Information: We collect details about the items you order, the date and time of purchase, and your shipping preferences.

  • Customer Support Information: If you contact us for customer service or support, we may collect your name, contact information, and the details of your inquiry.

Non-Personal Information:

Non-personal information is data that does not identify you as an individual. This may include:

Usage Data: We may collect information about how you interact with the Site, including IP addresses, browser types, device types, operating systems, and access times.

Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our Site. These tools allow us to collect data about how you navigate the Site and interact with our content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect from you for the following purposes:

  • To Provide Our Services: To process and fulfill your orders, including sending order confirmations, shipping updates, and customer support communications.

  • To Improve Our Site and Services: We use analytics to track usage patterns and identify areas of improvement on our Site.

  • To Communicate with You: We may send you marketing communications, promotional offers, and updates about our products and services. You can opt-out of these communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

  • To Personalise Your Experience: We use data to personalise your shopping experience, such as showing you products that might interest you based on your browsing history.

  • To Prevent Fraud and Enhance Security: To protect against fraudulent transactions and to ensure the security of our Site and services.

  • To Comply with Legal Obligations: To comply with legal and regulatory requirements, respond to subpoenas, and enforce our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with order fulfillment, payment processing, customer service, marketing, and other business operations. These providers are obligated to protect your information and may only use it for the purposes for which it was shared.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner or successor organisation.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests (such as subpoenas, court orders, or government investigations).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our Site. Cookies are small text files stored on your device that help us recognize your preferences and understand how you interact with our Site.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain parts of the Site.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption and secure socket layer (SSL) technology to protect sensitive data, such as payment information, during transmission. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including fulfilling legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information, which may vary depending on your location. These rights may include:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the "unsubscribe" link in our emails or by contacting us directly.

  • Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at cookedgaskett@gmail.com

8. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: cookedgaskett@gmail.com